Term Conditions Page

1.Introduction

1.1 Welcome to the MaiKan platform ("Website"). Before using this Website or creating a MaiKan account ("Account"), please carefully read the following Terms of Service so that you understand your legal rights and obligations regarding this platform. The "Services" we provide or make available include (a) this Website, (b) services provided through this Website and the MaiKan client software, and (c) all information, linked pages, features, data, text, images, photos, graphics, music, sounds, videos (including live streaming), messages, tags, content, programming, software, application services (including but not limited to any mobile application services), or other materials provided through this Website or its related services ("Content"). Any new features added to or enhancing the Services are also subject to these Terms of Service. These Terms of Service govern your use of the services provided by MaiKan.


1.2 The Services include online platform services, providing a venue and opportunity for the sale of goods between buyers ("Buyers") and sellers ("Sellers") (collectively referred to as "you", "users", or "parties"). The actual sales contracts are directly concluded between the Buyer and Seller, and MaiKan is not a party to such contracts or any other contracts between Buyer and Seller, and assumes no obligations related to any such contracts. The parties to such transactions will be responsible for all sales contracts, product listings, purchase guarantees, etc., between them. MaiKan does not participate in transactions between users. MaiKan may or may not pre-screen users or user-provided content or information. MaiKan reserves the right under section 6.4 herein to delete any content or information you post on the Website.


1.3 Before becoming a user of this Website, you must read and accept all the terms and conditions in these Terms of Service, as well as all terms and conditions related to these Terms of Service, and you must agree to the handling of your personal data as described in the Privacy Policy linked here.


1.4 MaiKan reserves the right to change, modify, suspend, or terminate all or any part of this Website or the Services at any time or upon notice as required by local law. MaiKan may release certain services or features in beta versions, which may not function properly or in the same manner as the final version, in which case we assume no liability. MaiKan may also decide, at its sole discretion, to limit certain features or your access to parts or all of the Website or Services, without further notice or liability.


1.5 MaiKan reserves the right to refuse access to the Website or Services for any reason.


1.6 By using the MaiKan services or creating an Account, you irrevocably accept and agree to the terms of this agreement, including the additional terms and conditions and policies referenced or linked to herein.


1.7 If you do not agree to these terms, please do not use our services or access the Website. If you are under 18 years of age or the legal age of majority under applicable law in your country/region to agree to this agreement ("Legal Age"), you must obtain permission from your parents or legal guardians to create an account, and such parents or legal guardians must agree to the terms of this agreement. If you do not know whether you have reached the Legal Age or do not understand this section, do not create an account until you seek help from your parents or legal guardians. If you are the parent or legal guardian of a minor creating an account, you must accept the terms of this agreement on behalf of the minor, and you will be responsible for all use of the account or the Company's services by the minor.



2.Privacy

2.1 Your privacy is very important to us at MaiKan. To better protect your rights, we provide the MaiKan Privacy Policy, which explains our privacy practices in detail. Please review the Privacy Policy to understand how MaiKan collects and uses information related to your account or your use of the services ("User Information"). By using the services or providing information on the Website, you:


(i) Agree that MaiKan may collect, use, disclose, or process your Content, personal data, and User Information as described in the Privacy Policy;


(ii) Agree and acknowledge that the ownership of your User Information is jointly owned by you and MaiKan;


(iii) Agree not to directly or indirectly disclose your User Information to any third party without the prior written consent of MaiKan or allow any third party access to or use of your User Information in any other way.


2.2 Users who have other users' personal data as a result of using the Services ("Recipients") hereby agree to (i) comply with all applicable personal data protection laws regarding any such data; (ii) allow users ("Disclosers") from whom Recipients have collected their personal data to delete such data from Recipients' databases; (iii) in each case of (ii), allow Disclosers to review what information about them has been collected by Recipients under applicable law and as required by applicable law.


3.Limited License

3.1 MaiKan grants you a limited and revocable license to access and use the Services in accordance with the terms and conditions of these Terms of Service. All proprietary content, trademarks, service marks, brand names, logos, and other intellectual property ("Intellectual Property") displayed on this Website are the property of MaiKan and third-party owners identified in this Website (where applicable). No party accessing this Website is directly or indirectly granted any right or license to use or copy any Intellectual Property, and no party accessing this Website may claim any rights, ownership, or interests therein. By using or accessing the Services, you agree to comply with copyright, trademark, service mark, and all other applicable laws protecting the Services, Website, and their contents. You agree not to copy, distribute, republish, transmit, publicly display, publicly perform, modify, adapt, rent, sell, or create derivative works of any part of the Services, Website, or their contents. Without our prior written consent, you also may not mirror or frame any part or all of the Website on any other server or as part of any other Website. Additionally, you agree that you will not use any robot or other automatic device or manual process to monitor or copy our content (such consent being deemed to include standard search engine technology used by Internet search Websites to guide Internet users to this Website).


3.2 You are welcome to link to this Website from your Website, provided that your Website does not imply any endorsement by MaiKan or affiliation with MaiKan. You acknowledge that MaiKan may, at its sole discretion, discontinue providing all or part of the Services at any time, without prior notice.


4.Software

4.1 Any software provided to you as part of the Services is subject to these Terms of Service. MaiKan reserves all rights to the software not expressly granted under this agreement. Any third-party scripts or code linked to or referenced by the Services are licensed to you by third parties who own such scripts or code and not by MaiKan.


5.Account and Security

5.1 Certain features of our service require registration of an account by choosing a unique user identifier ("User ID") and password and providing certain personal information. If the User ID you choose is deemed offensive or inappropriate by MaiKan, MaiKan reserves the right to suspend or terminate your account. You may be able to use your account to access other products, websites, or services that we enable access to or bundle or partner with. MaiKan does not review any third-party content, features, security, services, privacy policies, or other practices of these products, websites, or services, and assumes no responsibility. By doing so, you agree to the terms of service for these products, websites, or services, including their respective privacy policies.


5.2 You agree to (a) keep your password confidential and only use your User ID and password when logging in, (b) ensure that you log out of your account at the end of each session on this Website, (c) immediately notify MaiKan of any unauthorized use of your account, User ID, or password, and (d) ensure that your account information is accurate and up to date. You are solely responsible for all activities that occur under your User ID and account, even if such activities or use are not undertaken by you. MaiKan is not responsible for any loss or damage resulting from unauthorized use of your password or your failure to comply with this section.


5.3 You agree that MaiKan may, for any reason, at its sole discretion, immediately suspend, freeze, or terminate your account and your User ID, remove or discard any related content from the Website, revoke any subsidies provided to you, cancel any transactions associated with your account and User ID, temporarily or permanently withhold any sales revenue or refunds, or take any other action MaiKan deems necessary, with or without notice to you or any third party. The reasons for such actions may include, but are not limited to, actual or suspected (a) prolonged inactivity, (b) violation of the letter or spirit of these Terms of Service, (c) illegal, fraudulent, harassing, defamatory, threatening, or abusive behavior, (d) owning multiple user accounts, (e) purchasing products on this Website for commercial resale purposes, (f) abnormal or excessive purchasing of products from the same seller or related group of sellers, (g) misuse of vouchers (including but not limited to selling vouchers to third parties, selling vouchers at prices higher than face value, or other credits, or abnormal or excessive use of vouchers on the Website), or (h) actions detrimental to the interests of other users, third parties, or MaiKan. Using your account for illegal, fraudulent, harassing, defamatory, threatening, or abusive purposes may result in enforcement action without notice to you. If for any reason there is a legal dispute or enforcement action related to your account or your use of the services,


5.4 If a user notifies MaiKan in writing that they wish to do so, they may terminate their account. Despite any such termination, the user remains responsible for any incomplete transactions (whether initiated before or after such termination), product shipment, product payment, etc., and the user must contact MaiKan in a timely manner and comply with the Terms of Service to validly execute and complete all incomplete transactions. MaiKan is not responsible for any damages resulting from actions taken under this section. The user waives any and all claims based on actions taken by MaiKan.


5.5 If you are located in one of the countries where we are not approved, you cannot use the services or open an account.


6.Terms of Use

6.1 The license to use this Website and Services remains valid until terminated. This license will terminate in accordance with the provisions of these Terms of Service or if you fail to comply with any term or condition of these Terms of Service. In any such case, MaiKan may enforce such termination with or without notice to you.


6.2 Usage Terms


You agree to (a) not upload, post, transmit, or otherwise provide any content that is illegal, harmful, threatening, abusive, harassing, intimidating, distressing, infringing, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially offensive; (b) violate any laws, including but not limited to any laws or regulations related to import and export restrictions, third-party rights, or our prohibited and restricted items policy; (c) upload, post, transmit, or otherwise provide any content featuring unsupervised minors or use the service in any way to harm minors; (d) use the service or upload content to impersonate any person or entity or otherwise misrepresent your affiliation with a person or entity; (e) forge headers or otherwise manipulate identifiers to disguise the origin of any content transmitted through the service; (f) remove any copyright notices from the Website; (g) modify, create derivative works of, or translate the service without explicit permission from MaiKan; (h) use the service in any manner not permitted by the licenses granted herein or for the benefit of any third party; (i) use the service or upload content in a fraudulent, unreasonable, false, misleading, or deceptive manner; (j) operate multiple user accounts due to any violation of these Terms of Service in letter or spirit; (k) access MaiKan's platform, create user accounts, or otherwise access your user account using emulators, simulators, robots, or other similar hardware or software; (l) manipulate the prices of any items or interfere with the listings of other users; (m) take any actions that may disrupt feedback or rating systems; (n) attempt to decompile, reverse engineer, disassemble, or hack the service (or any part thereof), or defeat or overcome any encryption technology or security measures implemented by MaiKan regarding the service or the transmission, processing, or storage of data by MaiKan; (o) obtain or collect any information about other account holders, including but not limited to any personal data or information; (p) upload, email, post, transmit, or otherwise provide any content that you are not authorized to provide under any law or contractual or fiduciary relationship (such as internal information obtained or disclosed as part of a hire relationship or confidentiality agreement); (q) upload, email, post, transmit, or otherwise provide any content that infringes any party's patents, trademarks, trade secrets, copyrights, or other proprietary rights; (r) upload, email, post, transmit, or otherwise provide any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other unauthorized solicitation; (s) upload, email, post, transmit, or otherwise provide any material that contains software viruses, worms, Trojan horses, or any other computer code, routines, files, or programs designed to directly or indirectly interfere with, manipulate, interrupt, destroy, limit the functionality or integrity of any computer software or hardware, or telecommunications equipment or data; (t) disrupt the normal flow of dialogue, cause the screen to "scroll" faster than other users of the service can type, or otherwise negatively affect the ability of other users to engage in real-time exchanges; (u) interfere with, manipulate, or disrupt the service or servers or networks connected to the service, or disobey any requirements, procedures, policies, or regulations of networks connected to this Website; (v) take any action or engage in any behavior that could directly or indirectly damage, disable, overburden, or impair the service or the servers or networks connected to the service; (w) use the service intentionally or unintentionally to violate any applicable local, state, national, or international laws, rules, regulations, guidelines, policies, or ordinances, including but not limited to laws and requirements (whether having the force of law) related to anti-money laundering or counter-terrorism;


(x) use the service to violate or circumvent any sanctions or embargoes implemented or enforced by the U.S. Treasury Department's Office of Foreign Assets Control, the United Nations Security Council, the European Union, or the UK Treasury; (y) use the service to infringe upon the privacy of others or to "stalk" or otherwise harass others; (z) infringe upon MaiKan's rights, including any intellectual property rights and any impersonation; (aa) use the service to collect or store any personal data about other users associated with the prohibited activities and actions mentioned above; (bb) list items that infringe on third-party copyrights, trademarks, or other intellectual property rights or use the service in a manner that infringes upon others' intellectual property rights; (cc) direct or encourage other users to transact outside this Website.


6.3 Content Responsibility


You understand that all content, whether publicly posted or privately transmitted, is the sole responsibility of the person from whom such content originated. This means that you (and not MaiKan) are entirely responsible for all content that you upload, post, email, transmit, or otherwise make available through this Website. You acknowledge that by using this Website, you may be exposed to content that you may find offensive, indecent, or objectionable. To the maximum extent permitted by applicable law, MaiKan assumes no responsibility for any content, including but not limited to any errors or omissions in any content or any loss or damage of any kind incurred as a result of the use of or reliance on any content posted, emailed, transmitted, or otherwise made available on the Website.

6.4 You acknowledge that MaiKan and its designated individuals have the right (but not the obligation) to prescreen, refuse, delete, stop, suspend, remove, or move any content, including but not limited to any content made available by you on the Website, for which you will not hold MaiKan liable. Without limiting the foregoing, MaiKan and its designated individuals have the right to remove (i) any content that violates these Terms of Service or our prohibited and restricted items policy; (ii) content for which we receive complaints from other users; (iii) content if we receive notices of or allegations of infringement of intellectual property rights or other legal instructions or deletion requests; or (iv) content that is otherwise objectionable. We may also block the transmission of communications (including but not limited to status updates, postings, messages, or chats) as part of our efforts to protect the service or our users, or to otherwise enforce the provisions of these terms and conditions. You agree that you must evaluate and bear all risks associated with the use of any content, including but not limited to any reliance on the accuracy, completeness, or usefulness of such content. In this regard, you acknowledge that you have not and, to the maximum extent permitted by applicable law, will not rely on any content created or submitted to MaiKan, including but not limited to information in MaiKan forums and all other portions of the Website. And assume all risks associated with the use of any content, including but not limited to any reliance on the accuracy, completeness, or usefulness of such content. In this regard, you acknowledge that you have not and, to the maximum extent permitted by applicable law, will not rely on any content created or submitted to MaiKan, including but not limited to information in MaiKan forums and all other portions of the Website. And assume all risks associated with the use of any content, including but not limited to any reliance on the accuracy, completeness, or usefulness of such content. In this regard, you acknowledge that you have not and, to the maximum extent permitted by applicable law, will not rely on any content created or submitted to MaiKan, including but not limited to information in MaiKan forums and all other portions of the Website.


6.5 You acknowledge, agree, and consent that MaiKan may access, preserve, and disclose your account information and content to any legal, regulatory, or governmental authority, relevant rights holders, or other third parties (if required by law), court orders, or legitimate requests from any government or regulatory authority having jurisdiction over MaiKan, or if MaiKan in good faith believes that such access, preservation, or disclosure is reasonably necessary to: (a) comply with legal processes; (b) enforce these terms of service or our prohibited and restricted items policy; (c) respond to any claims that any content violates the rights of third parties (including intellectual property rights); (d) respond to your customer service requests; (e) protect the rights, property, or personal safety of MaiKan, its users, or the public.


7.Violation of Our Terms of Service

7.1 Violation of this policy may result in a range of actions, including but not limited to any or all of the following:


• Listing deletion


• Restrictions on account privileges


• Account suspension and subsequent termination


• Criminal charges


• Civil litigation, including but not limited to claims for damages or claims for interim or injunctive relief


8.Reporting Intellectual Property Infringement

8.1 As stated above, MaiKan does not permit the listing of goods that infringe the intellectual property rights of brand owners or other intellectual property owners ("IP owners").


8.2 Unless otherwise expressly stated, users are independent individuals or businesses, unaffiliated with MaiKan, which neither acts as their agent nor representative and does not hold or own any goods or locations listed on the Website.

8.3 If you are an intellectual property owner or an authorized agent of an intellectual property owner ("IPR Agent"), and you believe that your rights or those of your principal are being infringed, please submit an Intellectual Property Rights (IPR) form and provide us with the following documents to support your claim. Please allow us time to process the information provided. MaiKan will respond to your complaint as soon as possible.


8.4 Complaints made under this Section 8 must be provided in the form specified by MaiKan, which may be updated from time to time, and must include at least the following: (a) the physical or electronic signature of the intellectual property owner or the intellectual property agent ("Complainant"); (b) a description of the type and nature of the allegedly infringed intellectual property rights and evidence of rights; (c) a description of the nature of the alleged infringement, providing sufficient detailed information to enable MaiKan to evaluate the complaint (d) the URL of the listing alleged to be infringing; (e) information sufficient for MaiKan to contact the Complainant, such as the Complainant's physical address, telephone number, and email address; (f) a statement by the Complainant that the complaint is made in good faith and that the use of the identified intellectual property has not been authorized by the intellectual property owner or by law; (g) a statement by the Complainant that the information in the notice is accurate, that the Complainant will indemnify us for any damages we may suffer as a result of the information provided by the Complainant, and that the Complainant has the appropriate rights or authorization to act on behalf of the intellectual property owner in all matters relating to the complaint.


8.5 MaiKan acknowledges that manufacturers have the right to enter into certain exclusive distribution agreements or minimum advertised price agreements for their products. However, a breach of such agreements does not constitute intellectual property infringement. Since the enforcement of these agreements is a matter between the manufacturer and the seller, MaiKan does not assist in such enforcement activities and does not enforce exclusive distribution rights or price controls unless mandated within jurisdictions with specific laws governing selective distribution or exclusivity.


8.6 Each seller agrees that MaiKan and its affiliates shall not be liable for any and all claims, causes of action, damages, judgments arising out of or related to any claims of intellectual property infringement or the removal of any content or product listings associated therewith.


9.Buyer Purchases and Payments

9.1 MaiKan supports the following payment methods in each country/region where it operates:


(i) Credit Card


Credit card payments are processed through third-party payment channels, and the types of credit cards accepted may vary depending on the jurisdiction in which you reside.


(ii) Cash on Delivery (COD)


MaiKan offers cash on delivery services in selected countries/regions. Buyers can pay cash directly to the delivery agent upon receiving the purchased item.


(iii) Bank Transfer

Buyers can make payments to our designated MaiKan escrow account (as defined in Section 12) via ATM or online bank transfer ("Bank Transfer"). Buyers must provide MaiKan with a transfer receipt or payment transaction reference through the "Upload Receipt" feature in the MaiKan application as proof of payment. If MaiKan does not receive payment confirmation within three (3) days, the buyer's order will be canceled.


(iv) Installment Purchase Plans


For orders exceeding $500, buyers may choose to pay in installments. Installment payments are processed through third-party channels.


(v) USDT-TRC20 (Virtual Currency)


Buyers can use the USDT transfer service for convenient one-click payments, transferring funds securely via their own wallets or major exchanges, ensuring privacy and fund security, making it the most innovative and reliable method currently available.


9.2 Buyers can only change their preferred payment method before making payment.


9.3 MaiKan assumes no responsibility for any loss or damage caused to buyers due to incorrect shipping or payment information entered by the buyer or erroneous remittance made by the buyer for purchasing goods. We reserve the right to verify whether a buyer is formally authorized to use certain payment methods and may suspend transactions until such authorization is confirmed or cancel relevant transactions if such confirmation cannot be obtained.


10.Seller Wallet


10.1 Your account allows you to store funds received from sales on the platform ("Seller Wallet"). The sum of this money minus any withdrawals will reflect as your Seller Wallet balance.


10.2 You may submit a withdrawal request ("Withdrawal Request") up to once per day to transfer funds from your Seller Wallet (not exceeding your MaiKan Wallet balance) to your associated bank account ("Associated Account"). At MaiKan's discretion, MaiKan may also periodically automatically transfer funds from your Seller Wallet to your Associated Account. MaiKan can only process such transfers on working days, and such transfers may take up to two working days to be credited to your Associated Account.


10.3 Sellers are entitled to one (1) free withdrawal request per week ("Weekly Withdrawal Limit"). For each additional withdrawal request exceeding the Weekly Withdrawal Limit, MaiKan may charge a corresponding fee ("Withdrawal Fee"). Withdrawal Fees are subject to Sales and Service Tax ("SST"). MaiKan reserves the right to change the Weekly Withdrawal Limit and Withdrawal Fees at its discretion. Note: ("USDT withdrawals excluded" are not subject to Withdrawal Fees)


10.4 The funds from the sale of your products on MaiKan should be credited to your Seller Wallet within three (3) days after the goods are delivered to the buyer or immediately upon the buyer confirming receipt of the goods.


10.5 Once submitted, you may not modify or cancel a withdrawal request.


10.6 If there is an error during any transaction processing, you authorize us to initiate debit or credit entries to your designated bank account to correct the error, provided that any such correction complies with applicable laws and regulations. If we are unable to debit your designated bank account for any reason, you authorize us to resubmit the debit and any applicable fees to any other bank account or payment instrument on file with us or deduct the debit and applicable fees from your Seller Wallet in the future. If we are unable to credit your alternative account for any reason, we reserve the right to deal with or process such funds in accordance with applicable laws, including, but not limited to, submitting such funds to the Unclaimed Funds Registry pursuant to the Unclaimed Funds Act (Atlanta, USA). In such cases, you may reclaim your unclaimed funds directly from the registry service provider, subject to any fees or charges that may be levied, without further recourse to us.


10.7 You authorize us to initiate debit or credit entries to your Seller Wallet for:


(i) Correcting any errors in transaction processing;

(ii) Instances where MaiKan determines that you are engaged in fraudulent or suspicious activities or transactions;


(iii) Matters relating to any lost, damaged, or incorrect items;


(iv) Matters relating to any rewards or rebates;


(v) Matters relating to any unpaid fees;


(vi) Resolving any transaction disputes, including any compensation due to or from you;


(vii) Matters relating to any prohibited items or items detained by customs;


(viii) Matters relating to changes of mind agreed upon by both buyer and seller;


(ix) Recovering any outstanding amounts owed to us by you (including late fees or interest).


10.8 We reserve the right to limit, freeze, or suspend your Seller Wallet for any reason, including your failure to repay unpaid amounts to us by the due date.